Shinjuku City, Japan
1 Chome-19-10 Nishishinjuku
N/A
+81362283031
5/5 service ! The sales person was very friendly and spoke excellent English ! Would totally recommend :)
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First time I post a comment and have a good reason for it. We went to this store because we needed to buy a SIM card in order to use 4g in our trip, and we were warmly welcomed. The staff gave us a great service, everything in English. They installed everything in my phone and explained everything. I recommend everyone to go here buy your SIM card. Awesome service!
Our hotel recommended this shop for renting a wifi router for our stay. It was easy to find and it had very friendly English speaking staff. A woman there helped us choose the best router for our trip and made the renting process very easy. She also asked about our trip and where we planned to go, giving us suggestions on what to see in each city, food to try, and things to prioritize. She was extremely nice and helpful not only with the wifi rental but also in giving us ideas for later days in our trip. She also spoke very good English so we had no trouble understanding her. The router itself worked great our entire trip (8 days). We had signal everywhere we went in Tokyo, Kyoto, and Nara. It often ran out of power in the evenings around 8pm. We we're already carrying a portable battery so we just plugged the router in and it worked fine. Returning it was also super easy. We just stuck it in the box she gave us and took it to the post office in the airport.
This is my second time renting from them. Great Service! I highly recommend to get the envelope that costs 500 yen. It is more convenient to return the pocket WiFi via mail than going back to the store before leaving the airport
I was introduced to Any-Fi by Gerardo one of the staff who explained everything to me as I went to the Philippines and wanted to use my phone’s internet without hefty roaming charges. I went to the Shibuya store and spoke to Ryu about how it works. All the staff speak fluent English and were really helpful. I used my Wi-Fi for my business trip and was given discount on the services which was really nice of the staff. The speed was very quick and stable as I tested it in Japan. It was much faster than my 4G LTE connection and even in the Philippines it was quicker than any public Wi-Fi. I was able to video call my wife back in Japan and watch YouTube videos in my hotel without any issues at all. Which was my intended purpose as well as to use Google maps for getting around. If you need International or even localised Wi-Fi for trips they have some great options and hasn’t let me down at all even though the Philippines is notorious for having bad connections. It’s faster than what the locals can get. All the staff have been great and very helpful.
We rented a pocket WiFi from Vicky here and it was super easy and all in perfect English. She also told us some places to go and visit in Japan! Really amazing service. Highly recommend!
I rented a portable wifi here as I missed it while at the airport. The staff readily worked out a plan that is suitable for the duration of my stay. Recommended if you happen to stay around Shinjuku area.
Very nice staff and customer service. No language barrier.
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