Nagoya, Japan
3 Chome-17-15 Sakae, Naka Ward,
$
+81522382400
N/A
Great place! I’ve been there several times and the level of customer service is unparalleled. Great people. Great service. A shout out to Leo, I believe, who took care of me last time. The best. They are very busy so an appointment is recommended. But they are also very accommodating and I’m very thankful for that. Great atmosphere there.
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Always had a good experience here. They’ll work with me in English or Japanese. If you go and you get Gustavo, you’re lucky. THAT guy knows his stuff and at least FOUR languages. Apple already has good customer service; Gustavo made is fantastic.
I went there with a friend to have his Iphone XR with Apple Care warranty repaired. We did not know that reservations were required and so we thought that was it- a waste of time. The good thing was, an english-capable staff asked us what we were there for and after hearing us out, she gladly booked us a reservation! After an hour of waiting, my friend had his turn and as per him, the staff of the store were very friendly and helpful. They knew what they were doing and were very accommodating. No repairs were done, rather they provided a new phone of the same model. It was all good and well. I highly recommend this branch for Apple concerns!
I went to the store to ask a question about the Macbook pro. I was very well attended by Japanese staff, but as I am Brazilian, it would be easier to clear up doubts with an staff who speaks Portuguese. I didn't like the service, total disinterest of the Brazilian staff. I do not recommend.
As for now, Need to have a reservation or schedule before they let you go inside
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