Kitaazumi District, Japan
4256 Hokujo, Hakuba,
N/A
+81 261850506
Hotel pick-up and drop-off for when you rent and they'll even come to your hotel to gather your returns when you're done. Super convenient. Knowledgeable staff, English friendly.
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Our recommendation for Rentals. Price, service and gear are top notch.
I don't like to write negative reviews, but here I go. This was the second time I've used Central Snow Sports Hakuba. The first time was a failure (2 years ago), and this most recent time was a failure. I paid for the best equipment, as an intermediate/advanced snowboarder. However, all the equipment was run down and not worth the money I paid. All the boots I used didn't fit, and left my feet in agony. The boards I used were mediocre, and too small for me (my toes were dragging). However I feel the staff tried their best with the equipment they had available. I recommend you explore other rental facilities in Hakuba.
We decided to go with demo ski's (have our own boots) with Central Snowsports. Overall I have to say that it wasn't a very helpful experience. Turned up and they asked us what we wanted with no other info provided on what they had available. No questions asked on our level and experience other than the info we completed online. No info provided on the skis they suggested. Also I'm a shorty and they didn't seem to have much selection for sizing (only one pair in the size I wanted in that branch). My 13 yr old daughter was basically being offered the same ski's as myself which would not have been appropriate. Luckily one of the guys who I assume may have been the manager overheard our discussion and had to tell the guy serving us that they had demo ski's for kids available. The staff overall were friendly and polite just not the experience I expected. Delivery and pick up to hotel was great. Also changed my skis over on the last day to another pair which were more suitable to the snow conditions.
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