Toshima City, Japan
Higashiikebukuro, 1 Chome−5−7, LABI1日本総本店 池袋内1F
N/A
+81359587770
A staff here can speak English fluently.
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They are very rude to foreigners. Staff only cared about Japanese Customer and did not let me see displayed item. When I buy, they were speaking ため口 to me. Absolutely 0 point in service wise. I called IQOS head office and only thing I requested is sincere apology from the staff from this store. The head office never gave me feedback after that. IQOS should improve their service mind so that all customers from all nations can buy their product.
This iQos store was the worst. Went in to buy the 3.0 and they said sold out, fine, how can I get one I asked... \I don't know\ was the response. I asked about other locations that the official iQos store web site mentions, they had no idea and didn't offer any assistance... One guy was particularly annoyed to be assisting a foreigner even tho I was speak Japanese...
The security is really bad guy I never met before! How terrible service and wait for 1 hour! My worst experience in Japan
コロナ禍でも頑張って営業してくれてありがたい限り。ただ…アクリル板で仕切られているとはいえ、ずっと携帯で話し続けるのは禁止にしてほしい。
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