Kitasaku District, Japan
491-5 Karuizawa
N/A
+81 267416990
Top notch service! We were honestly blown away at how friendly, welcoming, and professional the service was at our hotel. Be sure to arrange ahead of time for the shuttle to and from the train station. You can also use the shuttle during your stay. We visited in December, which is the off season and the shuttle operated till 9pm and on demand as you needed it. Breakfast was delicious. I wouldn’t miss the carrot-apple juice every morning. As Hilton Diamond, we were upgraded to a beautiful suite overlooking the courtyard. The room was newly updated and large by Japanese hotel standards. Especially the bathroom which had tons of counter space. The hotel is also in a great location! I hope to be back in the summer!
like
I stayed at this hotel in early January and the overall stay was almost perfect. I had absolutely no problems with the hotel, and in actual fact, the hotel made me feel special and treated like a VIP the entire time. The only problem I had was with the area of the hotel. It turns out early January is considered low season, so many of the shops and restaurants were closed, leaving me with limited food options. The hotel also had a free shuttle service between the hotel and Karuizawa station and I used that multiple times during my stay. Overall, I highly recommend this hotel and would definitely consider returning if I'm ever in Japan during Spring or Autumn. Thanks for making my stay so relaxing and happy.
Even though I am visiting Karuizawa in March, instead of the most pleasant season of summer, their forest-view room still impresses me. The welcome afternoon tea upon arrival was very nice. And, the wagu steak we ordered from lobby cafe menu was really delicious.
The hotel room is extraordinarily spacious. Autumn season is the best time to stay at this hotel with a beautiful autumn leaves
Extremely comfortable stay with a great welcome experience! Fantastic service by the team. Looking forward to returning for a visit.
Amazingly friendly staff that we got to know over a 6 night stay. Free drinks from 3-9PM if you have status with Hilton. Bath and sauna are top notch. The center courtyard is beautiful and used for weddings. Close to skiing with free shuttle service around the area.
Absolutely lovely hotel!! Our room on the 2nd floor is very spacious and has an awesome backdrop. Lot of amenities. Nice mini bar with Nespresso, Japanese tea and dried fruits. Great location within 15 minutes walking or 5 minutes by car from the Karuizawa Station, and walking distance to Karuizawa Ginza shopping area. Staff went above and beyond to pick us up, check us in early, and took care of us the entire time we were there. Now that this hotel is part of the Hilton chain, you get all the benefits of HHonors. Highly recommends if you plan to visit Karuizawa.
It's a pleasant place located near to kyu karuizawa and other places. Room is clean. Onsen is nothing to shout about. But it is pleasant and clean nonetheless. Managed to get short morning run to Kumobu lake as well
Deli
The best companies in the category 'Deli'