Chiyoda City, Japan
Kanda Ogawamachi, 2 Chome−1, 1F・2F, 木村ビル
N/A
+81355776411
My wife and I bought ski boots from Vail in January. After a few different trips back to the shop to try and get a tighter fit on my wife’s boots, it turns out the boots they sold her are one size too big. We tried to be resonance and pay the cost price for a second pair of boots that were the right size (on top of the price of the original pair that were full price) but Vail refused to take any responsibility for fitting my wife with the wrong size and would only offer a 10% discount. Terrible customer service and I will never be back again.
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The best ski shop in Tokyo. They have the collection of the best and latest in skis, boots and other gear, especially for specialized backcountry needs. The staff speak English and even French! The service is unmatched and with quick turnaround time on your new skis and bindings.
Wow, they got a super range of items. The staffs are super knowledgeable. They were able to recommend and also gave additional discount on top of the tax-free. We checked out some of their last seasons gear, the pricing is very reasonable!
Very good ski store! Best brands. Unfortunately much more expensive than regular world prices
Great selection of ski wear
High end equipment and helpful staff (but a bit understaffed). Managed to get a discount from 8000 yen to 5600 for a display helmet plus tax refund :-)
Very good services, you can find lot of brands in the shop and it is not pricey at all.
25 to 30% average more expensive wlith less range than the shops nearby. They dont take return even 2 minutes ago still in their shop. No discount for even old demo helmet..... Never shop there again!
Deli
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